Vacasa’s proprietary housekeeping app also provides our field and housekeeping teams with real-time updates on their cleans to help them manage their schedules.īefore every guest stay, homes are cleaned and reset. We continue to use standard cleaning products that are non-toxic and environmentally friendly, in combination with our EPA-approved disinfectant. The enhanced Vacasa Premium Clean procedures we’ve adopted build on the level of care that guests have always been able to expect from a Vacasa stay.Īll housekeepers employed by Vacasa receive training on proper cleaning procedures and the use of cleaning chemicals, so every home is not only clean but safe and ready for guests to enjoy worry-free. While disinfecting, we pay special attention to high-touch surfaces, including: doorknobs (inside and out), lockboxes or electronic lock panels, elevator buttons, stair railings, telephones, light switches, remote controls, arms of chairs, refrigerator door handles, sliding door handles, toilets, faucets and knobs, clothes hangers, touch screens, and play sets/toys, to name just a few. Once the home is thoroughly cleaned, we treat both hard and soft surfaces throughout the home with a hospital-grade, EPA-approved disinfectant.

We’re washing and drying all towels and sheets at high temperatures, and employees put on fresh gloves prior to remaking the beds and laying out clean towels. They will then close and lock all windows before leaving the property. To maximize ventilation and air out the home, our housekeeping staff will turn on ceiling fans and/or open windows while cleaning. For anything that requires immediate attention during a stay, guests will be asked to leave the home or remain in a different room from the employee. Non-emergency maintenance items will be addressed after check-out. Maintenance requests from guests during their stay are being evaluated based on the urgency of the need. If an employee shows signs of illness, or reports coming into contact with someone who is suspected of having COVID-19, they will not be allowed to work.

Housekeeper app